Compliance Labeling: Not Just
for Automakers
As with many things, vendor compliance labeling got
everyone’s attention when it hit the automotive sector. But it’s
been around for many years; you just called it by a different name.
by
Clyde E. Witt, executive editor
In the
automotive industry, vendor compliance labeling (VCL) grew out of Just-In-Time
(JIT) manufacturing practices at about the same time as electronic data
interchange (EDI) and vendor-managed inventory programs. VCL has proven itself
to be an excellent way to communicate and coordinate production schedules,
purchase orders, shipment tracking and other key parts of the supply web.
The
uniform price code (UPC) is probably the oldest or best-known form of
compliance labeling, although there are other programs in the chemical industry
(CIDX), the federal government (LOGMARS) and elsewhere. Most programs have
arisen in the last six or eight years and are gaining momentum as velocity
within the supply chain increases. Most recently, VCL migrated into retailing
— primarily electronics — as well as into the home-supplies
business and food industries. As with the early days of JIT, people are unsure
of what label to put on VCL. Is it a method, philosophy, strategy, concept or
what? The easy answer is all of the above. VCL should, however, make your
business run smoother and facilitate material handling, particularly in the
tracking of shipments. Whether it will make you richer has yet to be determined.
And,
like JIT, it’s much easier to talk about VCL than it is to implement the
program. Manufacturers of label printers have been quick to respond to the
increasing demand for VCL and have kept pace — even led the way. They
provided the right kind of equipment before users and distributors knew they
needed it. Major manufacturers like General Motors and associations such as the
Automotive Industry Action Group (AIAG) have seen the advantages of VCL and led
the way to establish standards to help eliminate confusion.
Why comply?
A label
might appear to be a flimsy piece of paper. Actually, it’s a device to
bridge the gap between you and your suppliers. The reasons for compliance
labeling are manyfold and basic to material handling. It’s another way to
get the right product, in the right quantity, to the right place, at the right
time. This is true not only for the end user, says Gene Korzeniewski, manager
of product development, Avery Dennison, but for everyone within the supply
chain.
“Compliance
labeling increases supply chain velocity, reduces handling costs and lowers
inventory levels while increasing accuracy,” says Korzeniewski.
There
tends to be some initial resistance to compliance programs on the part of
suppliers. Companies that must print and apply the labels feel the programs
will require some modification to established manufacturing or distributing
processes. Modifications can range from a simple change in procedure to
moderate capital investments in printing equipment and software.
To
extract the greatest benefit from adopting a compliance labeling program,
experts recommend you make it more than a one-way proposition. If you produce a
label to satisfy your external customers, you’re gaining only half the
benefits. You have to use the technology internally to leverage benefits within
your own company, then back to your suppliers. By working the program within
your organization and back to your suppliers, you can show your customers added
value, and thus gain a competitive advantage, says Korzeniewski.
The
concept of compliance labeling, although hardly a new idea, is still evolving
and is expected to grow. This growth is anticipated because of the fundamental
advantages it offers. Compliance labeling is as much a communications tool as
anything. Manufacturers who deal with many suppliers have found themselves
restricted (or at least slowed) by the different methods of electronic data
interchange required for each supplier.
In
large part, the Internet, along with compliance labeling, is overcoming the
communication barriers thrown up by EDI. Common software programs to print
labels can be accessed via the suppliers’ application service providers.
The parts supplier, most often expected to supply the labels, does not have to
design and print special bar code label templates. This up-front work is done
by software provided by the label printer manufacturer.
Following the general
The
General Motors’ GM1724A label standard defines the information and layout
of all labels to be used on shipments of parts by its suppliers to its
facilities.
The
GM1724A Shipping Label Template conforms to ISO, ANSI and AIAG standards, and
is designed to increase efficiency and accuracy by reducing product-handling
costs and by identifying specific parts information on all shipping containers.
Complying with the standard can be a challenge for suppliers since the label
has many fields that uniquely identify every shipping container. The purpose of
the fields is to facilitate a complete audit trail for each shipment. GM
estimates it will generate a savings of $100 million annually from this initiative.
The
label format specifies two types of bar codes — a 2D PDF417 code and a
traditional 1D bar code — and additional tracking data. More than 30,000
GM suppliers are affected by this new standard.
The new
label provides more information about parts as they move into and through
GM’s assembly operations. Bar code printers currently in use in the
industry to print the labels may need to be upgraded to handle the new format.
To make
compliance easier, companies like Teklynx have placed ready-to-print label
templates for users of its Codesoft 6.01 and Labelview 6.05 software programs
on its Web site. The templates can be downloaded free.
A
subscription service provided by ClearOrbit offers suppliers and their
customers a collaborative solution to the errors caused by traditional shipping
and receiving methods.
Most
major printer manufacturers have been named by General Motors to assist
suppliers to meet the new shipping label requirements. Intermec Technologies is
one such company. “Intermec and GM are dedicated to making this
transition [to the new labeling requirements] as smooth as possible,”
says Bill Hoffman, solution manager — industrial, Intermec Technologies.
Hoffman leads Intermec’s GM1724A compliance label strike force.
“Many of GM’s suppliers are Intermec customers. By acting on
GM’s behalf to officially certify compliance, our customers are assured
we have the knowledge and commitment to accompany them through the compliance
process.”
Another industry leader,
Zebra
Technologies, provides GM’s suppliers with the GM1724A label template.
Its printers have the required PDF417 symbology loaded as an algorithm, not as
a bitmap graphic, so the GM compliance labels output faster.
“We
recognize that GM’s new label format requirements present a challenge to
many GM suppliers, and we are pleased to offer our labeling expertise to assist
these companies,” says Ken Pywell, Zebra product manager.
Printronix
has been supplying printers to the automotive industry for 25 years. It has
been at the forefront in helping establish the GM1724A compliance program. Its
printers offer worldwide remote printer management and configuration from a
single PC as well as online data validation, providing total bar code quality
control and compliance.
Tharo
Systems is offering free industry-compliant label examples from its Web site.
Besides the GM label sample, it has created compliance shipping labels based on
current specifications from companies such as Wal-Mart, Target, Autozone, AIAG,
JCPenney and others.
Larry
Graham, global manager automatic ID technologies and distributive computing,
General Motors, says a common format for labels encourages early implementation
by leveraging the enforcement power of a greater number of customers.
“Common
processes at the supplier end of the business,” says Graham,
“remove the roadblocks to error-proofing labels and shipping
parts.” MHM
Collaborate for Customers
Bar
code label printer manufacturers and label software creators are getting
together to do what neither can do independently. For example, ClearOrbit, a
provider of extended enterprise solutions for manufacturing, has selected Zebra
Technologies for its compliance labeling service.
The
service, known as SupplyChainLabels.com, is a Web-based compliance label printing
service. Zebra supplies the printers ClearOrbit gives its customers with their
subscription to the service.
Supply
Chain Labels service gives users the ability to publish shipping label
guidelines to the Web site. This, in turn, allows suppliers to print labels
with the exact specifications the customer’s receiving department needs
to efficiently dock and distribute the shipment.
Another
program for printing compliance labels is a collaboration between Sato America
and Unibar Inc.
Sato’s
Cle Series bar code printers are located at the supplier’s plant for
printing labels and bar codes using Unibar’s e-Barcode 2000 Web Server
software.
The
supplier accesses its customer’s Web site and prints required labels via
the browser. This guarantees adherence to changing corporate requirements.
Bob
Karr, vice president, marketing, Sato America, says, “These printers were
designed to meet the graphical processing requirements of bar code printing
across the Internet.”
AIAG Updates 2D Symbology White Paper
In an
effort to further standardize two-dimensional (2D) symbology use within the
auto industry, the Automotive Industry Action Group’s (AIAG) symbology
work group has published a revised edition of its 2D Symbology White Paper.
“This
informational guide helps manufacturers understand and evaluate the choices of
2D symbologies and outlines the expanded choice of 2D recommendations,”
says Ron Tillinger, AIAG program manager. “These symbologies can capture
more data in a smaller space, detect and correct errors, and can be used to
mark directly on parts, which aids automakers and suppliers in the material
management process.”
The
updated white paper describes 10 potential applications for 2D symbologies, as
well as the four symbologies selected for use in the automotive industry and
the criteria used in selecting them.
To
obtain a copy of the revised white paper, contact AIAG’s customer service
department, (248) 358-3003. AIAG members can receive their entitlement from the
members-only portion of the organization’s Web site, aiag.org.
New Bar Code Launched
The
Uniform Code Council (UCC) has launched Reduced Space Symbology (RSS), an
innovative new bar code that brings significantly improved product
identification to meat and produce. Currently in use at the Dorothy Lane
Markets, Dayton, Ohio, the first in-store implementation is a critical first
step toward industry-wide adoption that could provide the same business
benefits for fresh foods in grocery stores as the Universal Product Code (UPC)
has for non-perishable items.
RSS is
an innovative product identification technology that carries greater amounts of
data in smaller print areas than the UPC. The new symbol will supply product
information such as supplier source, sell-by dates, precise weight and price
values — information that previously could be traced for only
non-perishable goods with a UPC.
For
more information on this new code, visit UCC’s Web site, uc-council.org.
Looking for Solutions?
AIM,
the global trade association of providers and users of components, networks,
systems and services that manage the collection and integration of data with
information management systems, is probably the best single source for
information on compliance labeling. At the association’s Web site
(aimglobal.com), you can view the solution architecture for not only General
Motors’ bar code labels, but also labeling such as the Air Transportation
Association specification 2000 standard — the compliance labeling Boeing
is using. In addition, the Web site has information on Procter &
Gamble’s raw material and packing material bar code compliance.
The
solutions offered in the Solution Center location on the site give the pros and
cons of programs as well as tips on how to avoid problems, kinds of printing
material to use and how to attach labels to pallets and containers.
Registration
in the Solutions Center is free. You can create requests for information or
quotes. The center was created in partnership with MindMatrix and is a project
development platform.
One Company’s Solution
Label
and printer suppliers have numerous options for helping clients comply with
labeling requirements mandated by end customers or by imposed standards. Avery
Dennison offers a couple of programs for its customers. One is an in-plant
solution, says Gene Korzeniewski, manager of product development, and the other
is what’s termed the ticketing center solution.
“For
manufacturers that do not want to establish their own printing systems and
software to generate tags and labels,” he says, “we have a worldwide
network of ticketing centers they can use.”
Avery
Dennison can also link into its clients’ vendors. This facet allows the
ticketing center to automatically produce the labels for the supplier when its
customer places an order for products.
For companies
that chose to establish their own in-plant solution, Avery Dennison offers
software, hardware and converted product (label material), and formats if
it’s a worldwide compliance program. This is basically a turnkey
operation.
Is one
approach more popular? It depends on the size of the manufacturer, says
Korzeniewski. “It’s really quite balanced. We have large
manufacturers who rely on the ticketing centers to feed the labels to vendors
who are producing products for them.”
Both
programs offer a high level of flexibility in label change and production.
Either can produce high volumes or short runs. They offer a range of equipment
from la