Accuracy + Speed = Pick-to-Light
Technological
advances have increased flexibility, reduced size and brought down the cost of
pick-to-light for small parts picking.
by Christopher
Trunk, managing editor
“The most important thing
about small parts picking is accuracy,” says Darin Danelski, president of
Innovative Picking Technologies Inc. “When that pick-to-light panel
flashes, you’re going to select the right product, and that accuracy
spells savings in pharmaceuticals, assembly stations, kitting and retail
fulfillment.”
Without pick-to-light in small parts picking, you must
rely on the picker being always attentive, especially with similar-looking
parts and part numbers. Bob Rienecke, vice president of marketing and customer
service for Diamond Phoenix, finds that “light-directed picking relieves
the worker from having to search between one location and another, as the light
identifies where to pick from and how much to choose.”
Jim Bast, general manager for
Professional Controls Corporation, says pick-to-light makes life simpler.
“In many small parts picking applications, all a worker needs to know is
how to read a number, count out the quantity and hit a button to extinguish a
light — without a lot of training. That helps as many orderpickers are
temporary staff.”
Along with simplicity comes faster
orderfilling. “Pick-to-light cuts by half the time needed to pick orders
and can reduce errors by 70 percent to 90 percent when compared to paper pick
lists,” says Stephen Small, product manager for Diamond Phoenix
Corporation. Vendors insist this
isn’t just “sales talk” when it comes to improving
performance. “If you study applications across industry and across
vendors’ equipment, you see the same benefits when switching from paper
to lights.”
Another benefit is the plunging
cost of pick-to-light units. “Light units are easy to replace and are
cost-effective these days,” says Jeff Hedges, director of market
development for HK Systems Inc. “Now when a component wears out,
it’s as easy as plug-and-play rather than rewiring a pickface.”
New
ideas for pick-to-light
Technological advances are making
inroads against the drawbacks inherent to orderpicking. One example is the
Watch-Me zoneless picking system from Innovative Picking Technologies Inc. The
system constantly changes order profiles to better balance workflow among
workers, and allows workers to bypass others to pick orders from the entire
picking area. “Bottlenecks occur in conventional systems when one worker
is busy working a large order and another is starved for work,” says
Danelski.
This kind of zoneless picking
contradicts outdated thinking when zones were used to keep order in a
paper-based pick line, to give workers more familiarity and accountability over
inventory. But with paperless picking, the system remembers similar-looking
parts so the workers don’t have to.
It seems that carrier-on-wire
light units that snap into place wherever needed are now what buyers should
expect. At my last report (MHM last
covered pick-to-light in March 2001, “Pick-to-Light: Hot-Wired for
Consumer Electronics”), snap-in-place was a relatively new idea.
“For sites with frequent reslotting of new part numbers and resizing of
the pickface, these plug-and-play modules are essential,” says Jim
Neuner, vice president of sales for Eskay Corporation. “It also
eliminates new cables and rewiring.”
“We’re supplying
lights of different colors to mean different things to workers,” says
Small. “We’re using area controllers to light up multiple SKUs
using just one light, and are integrating RF and infrared terminals on the
pickline to pick slower-moving items located in nearby rack or shelving.”
Hard-wired infrared terminals sit
on cradles on the lighted gravity flow rack. A panel on the terminal tells the
worker to travel to a specific location.
“We have an application at a
liquor distributor that lights up wine bottles to be picked. The expensive wine
sitting on separate shelving is picked using infrared devices,” says
Small. The worker scans the UPC label on the expensive wine bottle before the
system lets him pick, providing positive identification that the right pick was
made.
Also, conveyor systems are now
used to route totes from one picking location to the next, rather than routing
them through the whole pick area.
In the past, pick-to-light systems
were highly engineered systems. Now, off-the-shelf lights and computerized
control boards are available. With the explosion of PC technology, vendors are
using boards that anyone can buy and that guarantee high-speed response times
for pick-to-light — a problem in the past. These boards also come with
good current support and a lot of testing built in.
Hedges tells of HK Systems’
QVision product. It applies light curtains to direct orderpicking at assembly
line stations, primarily in automotive. Lights direct workers to the right box
to pull oftentimes similar-looking parts for building motors and transmissions.
“A manufacturer might have four or five different versions of a motor,
but there are typically about two dozen or so parts kept at an individual
workstation,” says Hedges. “The lights keep the wrong parts from
being used, saving a lot of rework later down the assembly line.”
Applications
Applying pick-to-light to the
right application is key to obtaining the kind of lightning throughput
described above. The rates you expect to achieve are heavily influenced by the
density of picks. “It’s important to understand that if you have
1,000 part numbers and are replenishing for retail stores, the probability is
that you’ll need 200 of those SKUs for a store’s order, hitting
every fifth part number. That fits well with pick-to-light,” says Neuner.
But if you’re picking for e-catalog fulfillment and hitting just three
SKUs out of 1,000 part numbers, then Neuner finds there isn’t the kind of
density needed for pick-to-light.
He says a good range is for 10
percent of your SKUs fitting into one order. “This is the sweet spot.
Where your application deviates on either side of that range, you need analysis
about whether pick-to-light applies,” advises Neuner.
Innovative Picking Technologies is
integrating voice systems with its pick-to-light product. “Small parts
picking requires a lot of dexterity, counting out small parts, screws, washers,
etc. That makes it a great candidate for voice-directed picking,” says
Danelski. A worker wearing a headset comes upon a light for a bin. The voice
says how many to pick, and the worker acknowledges the pick verbally, making
for hands-free and faster picking.
And integrating pick-to-light with
WMS is an easier fit than ever. “As more companies turn to pick-to-light
in fulfillment, the response time and integration with WMS are more
important,” says Jack DeTate, vice president, customer solutions for
Optum Inc., a WMS vendor. DeTate says there are no standards for how
pick-to-light communicates with WMS with message format, syntax and command
language unique to each pick-to-light vendor. To make integration easier, Optum
developed the Move 7i Integrator software that allows for real-time communications
for parameter order, delimiters, length and characters. “This eliminates
the need to change common pick-to-light transactions,” adds DeTate.
Justifying
pick-to-light
When pick-to-light is applied to
carousels, Rienecke finds that a system is justified in just eight months to a
year with the combined benefits of reducing worker walking time resulting in
higher throughput and improved orderpicking accuracy from the lights.
Danelski described a lock
manufacturer that justified its pick-to-light installation by reducing the
number of wrong parts being put into lock kits. This meant fewer trips to put
away wrong parts, fewer trips to pick the right ones later, and an assembly
line that kept moving.
Small says that in the past,
systems with 10,000 lights or more were cost prohibitive from a ROI standpoint.
“But because of today’s area controllers, you can light up to 40
titles with just one pick device, so publishers with 20,000 titles can consider
pick-to-light,” adds Small.
It’s clear that this
technology is ready to revolutionize how small parts are picked at both
manufacturing sites and distribution centers. Contact vendors to see how it can
fit into your company’s plan for improving worker productivity. MHM
Sources
Contact these vendors for advice
on pick-to-light:
Bast, jim.bast@pccweb.com.
Danelski, darin@ipti.net.
DeTate, info@optum.com.
Hedges, jeff.hedges@hksystems.com.
Neuner, jim_neuner@eskay.com.
Rienecke, info@diamondphoenix.com.
Small, info@diamondphoenix.com.
Case Histories
Carousels
and Pick-to-Light Consolidate Small-Parts Operations
Southco is a world-leading
supplier of specialty industrial fasteners and access hardware. The company
recently consolidated its European distribution operations at Worcester,
England. Diamond Phoenix was contracted to install six horizontal carousels
with pick-to-light and two workstations using put-to-light technology, called
Diamondware. Southco stores 8,000 SKUs, and half of them are stored in
carousels. The carousel parts represent 80 percent of Southco’s business.
The carousels are arranged in two,
three-carousel pods, and they bring parts for the same batch pick
simultaneously to the worker. Light modules adjacent to the carousel display location
and quantity to pick. The part number is also displayed as a visual check. A
green button indicates the right quantity was taken from the carousel.
Once items are picked, workers
take the boxes and parts to a nearby put workstation. Each blue tote represents
a store’s order, and a put-to-light panel (SpeedBar) above each tote
tells the worker how many items to place into the tote. Once the right number
of items is placed into the tote, the worker presses the yellow order-complete
button.
With the pick-to-light and
carousel system, this small parts warehouse has seen significant increases in
productivity. “We have integrated the European workload into our
operations without having to increase workforce,” says Andy Tyler,
distribution manager. “Picking errors have decreased, and we have
increased the number of next-day deliveries, which makes customers
happier.” Diamond Phoenix.
Pick-to-Light
Increases Accuracy for Auto Parts Distribution
At Advance Auto Parts distribution
center in Gallman, Mississippi, an integrated orderpicking system that combines
pick-to-light (Real Time Solutions), carousels (White Systems), gantry
palletizers (Alvey Systems), warehouse management software (EXE Technologies)
and transport/sortation conveyors fills orders for aftermarket auto parts at
more than 150 stores.
“The cost of sending the
wrong item to a store is very high, especially for loss leaders during sales
time,” says Randy Peters, senior product manager. “Once an order is
delivered to a store, it is prohibitively expensive to bring it back to the
warehouse.”
Pick-to-light for both full-case
and split-case picking helps reduce orderpicking errors for retail stores. In
addition, the distribution center sought to shorten delivery cycles and reduce
store inventories with automated material handling systems and software.
The control software that runs the
pick-to-light system (Real Time Solutions OPSv2.1) allows for better planning
of batch picking. OPSv2.1 balances workloads, minimizes the time workers spend
walking and increases overall orderfilling efficiency and accuracy. Because it
is critical at the Gallman facility to complete the entire wave of orders at
one time, the software lets managers identify and locate picker delays and send
more workers to help.
The split-case, small parts
picking operation features 28,000 SKUs with gravity flow rack, lighted
pickfaces (EasyPick) and 28 double-stacked horizontal carousels. The
fastest-moving 9,000 SKUs are housed in gravity flow rack and the remaining
19,000 in the carousels.
The flow rack consists of two
400-foot-long racks with three levels of pickfaces. Flashing lights direct
workers to the right zone and SKU. Workers take items off the carousels and
flow rack and put them onto waist-high takeaway conveyor. Light panels tell
workers where and what quantity to pick from the carousel pods. Pick-to-light
is also used with full-case items, which are also placed directly onto takeaway
conveyor.
The system is sized to grow to
serve 450 stores within the next five years. FKI Logistex.
Lens
Distributor Sees More Productivity with Pick-to-Light
An optical lens distributor was
using a conventional shelving system to both store and pick its inventory. But
as the business expanded, the company ran out of space to add more shelving,
and the distance workers had to walk became an issue.
The company chose nine,
20-foot-tall Industriever 3500 vertical carousels to house its inventory. This
allowed for a 28 percent increase in storage capacity needed for expansion, and
the carousels used just 25 percent of the previous storage footprint.
The greatest gains were made in
productivity improvement once the carousels were interfaced with an inventory
control system using pick-to-light technology. With the new system, the worker
queues the order from the computer, and the carousel automatically rotates the
right shelf to an ergonomically correct height. Light beams identify the
specific tote that holds the product to be picked. Orderpicking accuracy now
reaches 97 percent, and pick rates have increased threefold. Kardex.