Material Handling Rocks!
Mass customization has as many definitions and forms as
practitioners. We’ll take a more serious look at the subject in our
November issue. Meanwhile, here’s a groovy story about how mass customization
helps raise money for charity, and takes art to the streets. Cool.
The definition of mass
customization used to be — The customer can have any color car he wants,
as long as it’s black. Not so at Prewitt Fiberglass Animals. For Prewitt,
mass customization means making lots of anything and letting an artist
customize the job. The company has been creating nearly life-size fiberglass
animals for more than 30 years — horses being its specialty. The company
has a stable of about 50 creatures champing at the bit, ready to go. You’ve
probably seen its critters in western-wear shops, restaurants and similar
places. When the craze for putting large animals on the street and having them
painted by artists for charity began a few years ago (Zurich, Switzerland, is
credited with starting the phenomenon in 1998 with life-size alpine cows),
Charlie Spencer, owner of Prewitt Fiberglass, found himself riding high, wide
and handsome. He’s made cows for Chicago, horses for Lexington and fish
for Baltimore — to name a few.
Cleveland, however, is
different. We don’t have a logo-animal — but we do have rock
‘n’ roll. “We knew how to do animals,” Spencer tells me
from his shop in Gibbon, near Kearney, Nebraska. “But guitars were a bit
different. Getting those strings on was a challenge, but we liked that,”
he says with a chuckle.
The Cleveland project
started in late 2000. One of the companies singing the praises of this project
was Sedlak Management Consultants, an internationally known material handling
consultancy headquartered in suburban Richfield, Ohio.
“We recognized the
benefit to charity and the potential for getting our name in front of the
public,” says Pat Sedlak, Sedlak Management Consultants. “Because
we signed up early in the game, we made sure we got preferential placement of
our guitar in the lobby of the [Cleveland Hopkins International]
airport,” he says. Sedlak’s local clients, like American Greetings,
Sherwin-Williams and Jo-Ann Stores, also jumped on the bandwagon. About 100
brightly painted guitars grace the streets of Cleveland this summer.
I asked Spencer how mass
manufacturing guitars differs from one-of-a-kind animals. He tells me that
building the first guitar took about five months. “After that, we had the
mold and making the next 100 or so was easy.” The company worked from original
blueprints of the legendary Stratocaster (used by greats like Buddy Holly,
Stevie Ray Vaughn, Bonnie Raitt, etc.) provided by Fender Musical Instruments.
“The original
Stratocaster was about three feet long,” says Spencer. “We were
making a replica 10 feet tall and bolting it to a cement base.”
The list of luminaries
brought together for painting the guitars reads like a lineup for ... well,
like no lineup ever assembled. Folks like Drew Carey, Yoko Ono, Peter Max,
Graham Nash, Keith Richards, Omar Vizquel and many others have expressed their
feelings about Cleveland on these unique canvases. Sedlak’s guitar,
called My Blue Cleveland, was painted by local artist Ron Hill.
For Spencer, material
handling for mass customization has not radically changed the way he does
business. In fact, it sounds like he does it right from the start.
“We’re not
ordering material in bulk, yet,” he says. “We still order what we
think we’ll need for a project to keep the inventory down.” Spencer
foresees the mass-customized animal phenomenon continuing. He projects
increases in his business for the next five or six years.
The guitars will be
auctioned in November to raise money for the sponsoring charity organizations.
— Clyde E. Witt, executive editor
Should Logistics and Marketing Merge?
The state of the U. S.
business logistics system is extraordinary, says Robert V. Delaney, Cass
Information Systems Inc., in his 13th annual “State of Logistics
Report.” Last year, he notes, U.S. business logistics costs declined by
$33 billion compared with 2000. This was the first decline since 1991.
Logistics costs were equal to 9.5 percent of nominal gross domestic product
during 2001. That is a record low in the history of the data.
Inventory investment was
reduced during all four quarters of 2001. Even more remarkable, the changes in
inventory were also negative during the third and fourth quarters of 2000. So,
we have experienced six consecutive quarters of declining inventory investment,
Delaney reports.
To help illustrate the
dynamics of inventory management, Delaney cites comments from Roger Urban,
principal of Urban Wallace Associates, a firm that concentrates on business
strategy and operational marketing issues.
Urban recently joined
Delaney in a meeting with Ohio State University’s Supply Chain Management
Research Group in Columbus, Ohio. This group has studied the efficiency of raw
material, work in process and finished goods inventory for more than 8,000
public companies based on their financial reports to the Securities and
Exchange Commission. Based on the group’s findings, Urban concluded that
agility, accommodation and flexibility are the keys to survival for supply
chain managers. The emphasis is on constant adjustment today, not optimizing on
yesterday’s data.
To read Delaney’s
complete “State of Logistics Report,” go to www.cassinfo.com and
click on “Delaney’s Dugout.”
Editor’s note: The Ohio State University’s
Supply Chain Management Research Group can give you a benchmark analysis of
your inventory performance compared to competitors, citing the implications for
corporate profitability. For more information on this service and on the
group’s report, go to Fisher.OSU.edu/scmrg.
Supply Chain Process Management Shows Growth
The supply chain process
market experienced dramatic growth between 2000 and 2001. Year-over -year
growth of 83 percent was achieved. The updated ARC Advisory Group study, Supply
Chain Process Management Worldwide Outlook, is forecasting cumulative average
growth rate (CAGR) of 53 percent through 2006 while growing from $170 million
in 2001 to just over $1.4 billion by the end of 2006.
Supply chain process
management (SCPM) is used to identify and proactively resolve problems in real
time. An application monitors the extended supply chain and provides event
alerts (for example, a shipment has not left the supplier within a preset time)
and key performance indicator alerts (fulfillment throughput in the
distribution centers has fallen below a preset parameter) to help synchronize
the supply chain. This market also bridges the gap between supply chain
planning and supply chain execution. Alerting can be by e-mail, phone or pager.
Center Of Excellence Formed
Marconi InfoChain, an asset
management solutions provider, announced a collaboration with leading consumer
goods and technology firms to found a Center of Excellence. This forum will
explore and develop opportunities for the application of radio frequency
identification (RFID) technology within consumer goods supply chains.
Joining with InfoChain are
RedPrairie, Intermec, Georgia-Pacific, Unilever, Kimberly-Clark and CHEP. The
strategic partnership of complementary technologies will promote research and
analyze the results of major pilot projects designed to test optimum
application of RFID functionality and benefits within the supply chain.
“We are looking at
how RFID can streamline collaborative planning, forecasting and replenishment
[CPFR],” said Paul Witt, Marconi InfoChain vice president of business
development. “The Center of Excellence will help drive this process to
establish a benchmark in productivity.”
Currently, the center is
working with scientists at the MIT Auto-ID Center to validate the use of RFID
tags for inventory visibility and tracking. Testing involves distribution centers
that support Sam’s Club and Wal-Mart stores. With RFID, information can
be updated with encoded microchips, often 40 times faster than with bar
code-based systems. Data, gathered from RFID tags applied to pallets at
distribution centers and read at stores, can boost supply chain capabilities by
helping to get product to the shelf.
USPS Cites Cost-Savings Through Material Handling
A senior postal official
detailed the success of new “intelligent” flat mail sorting
equipment that deciphers hard-to-read addresses while sorting three times as
fast as previous equipment. The system, known as the Automated Flat Sorting
Machine 100 (AFSM 100 from Siemens Dematic), will save the Postal Service
$292.5 million this year.
In making his presentation
during the Board of Governors monthly meeting, Walter O’Tormey, manager,
processing operations, reported that the two-year nationwide deployment of 534
AFSM 100s that began in April 2000, and placed equipment in 239 mail processing
facilities, has been completed.
“One of the Postal
Service’s long-term goals is to move flats processing —
traditionally one of the most labor intensive — from a manual and
mechanized environment to one that is automated,” he explained.
“The Automated Flat Sorting Machine 100’s innovative design offers
several features not previously available, including automatic feeders, a tray
take-away conveyor with adaptability to robotic handling, and on-line video
encoding for processing non-readable flat mail images.”
Ford Leads with Emissions-Certified Industrial Engines
Ford Motor Company has
received emissions certificates for all fuels in its two most popular
industrial engines. The California Air Resources Board (CARB) has certified
that Ford’s 2.5-liter and 4.2-liter engines meet emissions standards for
all fuels (gasoline, liquid propane gas and natural gas), operating under 4,000
rpm. The certifications also apply to engines equipped with the new Ford Engine
Performance Module (EPM).
“We are the only
manufacturer to be certified on all fuels for the broad industrial market to
date,” said John Andreas, director, programs and engineering, for Ford
Power Products. The new certifications apply to 2002 model year production.
These engines, as well as the new Ford EPM, are now available from Ford Power
Products distributors. Primary markets for these engine packages include
airline ground support equipment, sweepers and mobile generator sets.
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